Prezly is you

Everyone working at Prezly represents Prezly. So if you answer a question from a client, you are Prezly. If you pick up the phone at the office, you are Prezly. When our servers are down, the person who writes a message informing our client, is Prezly. How you help people in time of need is what they’ll remember, and so all the other stuff we do in our company comes secondary.

That’s what we mean when we say client satisfaction is everyone’s responsibility, and that it pays to recognise that. This means avoiding the bullshit of ‘support’ language (we are so sorry, did you try to restart your browser, i will file an issue...) and considering how you’d feel if you were on the other side of the interaction.

That's why Prezly (and everything that comes with it) is everyone's responsibility. We’re working hard on building the best possible team with the awesome people in every position. We want you to achieve the best work of your life and will encourage and motivate you to do so. Succeeding at Prezly means caring about your craft, becoming better at the work every day and keep leveling up your game.

It’s also worth mentioning that working at Prezly can be all consuming. We’ve seen it happen. The people in this company are exceptional, so the self-imposed burden to be exceptional is real. But here is the thing: stop it. We’re glad you love this job, and we do too. But at the end of the day it’s still a job. Do your best work, collaborate with your team, write code, read, learn, and then turn off your computer and play with your cat (or kid). We'll all be better for it.